Customer Service

1

Customer Service Centric – Key To Your Business Success Factor

Why is customer service important for the business?

How to turn prospect into customers, customers into fans

2

Service Excellence at Call Centre

Improve morality

Handling Difficult and Demanding customer

Learn what is the do and don’t of an effective call center agents

3

5-Star Customer Service Excellence

Handling difficult and demanding customer

Create win-win situation

Become a Impactful agent

4

Handling Difficult Customer Workshop

Learn to motivate and self-motivate

Learn to handle a stressful environmental

Manage your internal anger

5

Work On That Confidence Be The Best

Improve self-confidence

How to reprogram new belief into the mind to create positivity at work?

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